Resolved -
This incident has been resolved.
Jan 14, 18:21 EST
Identified -
The issue has been identified and a fix is being implemented.
Jan 14, 18:20 EST
Investigating -
We are currently seeing errors with our SFTP data integration. Our data team is investigating and will continue to provide updates as they become available.
Video recordings are not affected at this time.
As always, you can reach out to our Customer Support team by email at support@solinkcorp.com, or by phone at 1-888-335-9844.
We apologize for any inconvenience this may cause. Our team is working hard to resolve the issue, and we will keep you updated with the latest information.