Web platform - Service Disruption

Incident Report for Solink

Resolved

This incident has been resolved.

Posted Feb 12, 2026 - 16:15 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 12, 2026 - 16:01 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 12, 2026 - 15:45 EST

Investigating

We are currently seeing errors with our web platform.

We are investigating and will continue to provide updates as they become available.

Video recordings are not affected at this time.

As always, you can reach out to our Customer Support team by chat on our public website at solink.com.

For up to date information, you can view our status page - https://status.solinkcloud.com/

We apologize for any inconvenience this may cause. Our team is working hard to resolve the issue, and we will keep you updated with the latest information.

Thank you,
The Solink Team

Posted Feb 12, 2026 - 15:30 EST

This incident affected: Web and Mobile.