SideKick and Video Search - Service Disruption

Incident Report for Solink

Resolved

This incident has been resolved.
Posted Apr 30, 2026 - 21:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2026 - 21:18 EDT

Identified

The issue has been identified and a fix is being worked on.
Posted Apr 30, 2026 - 21:17 EDT

Investigating

We are currently experiencing an issue with SideKick and Video Search on our Web and Mobile applications. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
Posted Apr 30, 2026 - 21:08 EDT
This incident affected: Web and Mobile.